Common use of Acceptance of Non-Emergency Maintenance Clause in Contracts

Acceptance of Non-Emergency Maintenance. Unless as otherwise agreed to by EBCE on a case-by-case basis, for non-emergency maintenance, EBCE shall have a ten (10) business day period to test any maintenance changes prior to Service Provider introducing such maintenance changes into production (the “Maintenance Acceptance Period”). In the event that EBCE rejects, for good cause, any maintenance changes during the Maintenance Acceptance Period, Service Provider shall not introduce such rejected maintenance changes into production. At the end of the Maintenance Acceptance Period, if EBCE has not rejected the maintenance changes, the maintenance changes shall be deemed to be accepted by EBCE and Service Provider shall be entitled to introduce the maintenance changes into production. [OPTIONAL] Customization / Integration Services. Service Provider shall provide the Customization / Integration Services, if any, described in Exhibit A. The Services Fees shall be inclusive of the fees for the Customization / Integration Services. [OPTIONAL] Training Services. Service Provider shall provide the Training Services, if any, described in Exhibit A. The Services Fees shall be inclusive of the fees for the Training Services.

Acceptance of Non-Emergency Maintenance. Unless as otherwise agreed to by EBCE Subscriber on a case-by-case basis, for non-emergency maintenance, EBCE Subscriber shall have a ten (10) business day period to test any maintenance changes prior to Service Provider introducing such maintenance changes into production (the “Maintenance Acceptance Period”). In the event that EBCE Subscriber rejects, for good cause, any maintenance changes during the Maintenance Acceptance Period, Service Provider shall not introduce such rejected maintenance changes into production. At the end of the Maintenance Acceptance Period, if EBCE Subscriber has not rejected the maintenance changes, the maintenance changes shall be deemed to be accepted by EBCE Subscriber and Service Provider shall be entitled to introduce the maintenance changes into production. [OPTIONAL] o Customization / Integration Services. Service Provider shall provide the Customization / Integration Services, if any, described in an Exhibit A. The Services Fees shall be inclusive of the fees for the Customization / Integration Services. [OPTIONAL] o Training Services. Service Provider shall provide the Training Services, if any, described in an Exhibit A. The Services Fees shall be inclusive of the fees for the Training Services.