Common use of Access Times Clause in Contracts

Access Times. The Hosting Environment will operate 24 hours per day except as set forth herein. Product Support will be available from 7:00 a.m. to 8:00 p.m. EST, Monday through Friday, except for national holidays and scheduled interruptions for maintenance or updates to the Hosting Environment. Upon receipt of notice that service to the Hosting Environment is interrupted Scholastic will take reasonable steps to restore such service as soon as practicable. An interruption in service to the Hosting Environment shall be subject to the service levels and remedies set forth herein, and shall not be considered a breach of Scholastic’s obligations hereunder if: (i) Scholastic take reasonable steps to restore such service as soon as practicable, or (ii) the interruption in service results from causes beyond Scholastic’s reasonable control. However, Customer will still be entitled to the remedies, if applicable, set forth in Section 3(e).

Appears in 2 contracts

Sources: Terms and Conditions, Terms and Conditions

Access Times. The Hosting Environment will operate 24 hours per day except as set forth herein. Product Support Services will be available from 7:00 a.m. to 8:00 p.m. ESTduring school hours, Monday through Friday, except for national holidays and scheduled interruptions for maintenance or updates to the Hosting Environment. Upon receipt of notice that service to the Hosting Environment is interrupted Scholastic will take reasonable steps to restore such service as soon as practicable. An interruption in service to the Hosting Environment shall be subject to the service levels terms and remedies conditions set forth herein, and shall not be considered a breach of Scholastic’s obligations hereunder if: (i) Scholastic take reasonable steps to restore such service as soon as practicable, or (ii) the interruption in service results from causes beyond Scholastic’s reasonable control. However, Customer will still be entitled to the remedies, if applicable, set forth in Section 3(e).

Appears in 1 contract

Sources: Terms and Conditions