Common use of ACCESS TO THE CUSTOMER'S PREMISES Clause in Contracts

ACCESS TO THE CUSTOMER'S PREMISES. 11.1 Rights of entry onto Customer's Premises: The Trader must, subject to clause 29.1, include in each of its Customer Agreements a requirement that the Customer provide the Distributor and its agents with safe and unobstructed access onto the Customer's Premises for all of the following purposes: (a) to inspect, maintain, operate, or upgrade (provided that the upgrade does not have any material adverse effect on the relevant Customer or Customer's Premises) the Distributor's Equipment; (b) to install, read, maintain, or upgrade (provided that the upgrade does not have any material adverse effect on the relevant Customer or Customer's Premises) Metering Equipment that is owned by the Distributor; (c) to Energise, Re-energise, disconnect, and reconnect the Customer in accordance with this Agreement; (d) to access the Trader's Equipment to verify metering information, including, in the event of termination of this Agreement, to determine any charges outstanding at the time of termination; (e) for the safety of persons or property; (f) to ensure that the Customer fulfils its obligations in accordance with clause 12.7; (g) to enable the Distributor to gain access to and remove any of the Distributor’s Equipment following the termination of the Customer Agreement for the period ending 6 months after the date that termination takes effect; and (h) to comply with the law in relation to the provision of Distribution Services. 11.2 Exercise of access rights: In exercising its access rights under clause 11.1, the Distributor must, except to the extent that the Distributor has any other binding agreement setting out its access rights directly with the Customer: (a) comply with sections 23A to 23D, 57, and 159 of the Electricity Act 1992 as though these sections relate to the Distributor's access rights as contemplated under clause 11.1, provided that the Distributor must give written notice to a Customer if the Distributor intends to access the Customer’s Premises for any reason (except if the Distributor requires access to carry out a routine inspection or operation of the Distributor's Equipment, or in an emergency situation); (b) ensure that it has appropriate procedures in place for the secure storage, use, and return of any key to and any security information about the Customer’s Premises; (c) cause as little disturbance or inconvenience as practicable to the Trader and the Customer (including minimising any direct impact on the Customer's property) and ensure that its personnel: (i) behave in a courteous, considerate, and professional manner at all times while on the Customer's Premises; (ii) carry identification that shows they are authorised personnel of the Distributor; and (iii) if practicable, identify themselves to the Customer before entering the Customer's property; and (iv) comply with the Customer's reasonable requirements, practices, and procedures as disclosed by the Customer or as generally practised for health and safety, and security requirements.