Common use of Action Required from Vendor Clause in Contracts

Action Required from Vendor. For a Critical Malfunction, Vendor will commence a correction plan, which Vendor will then provision access to Customer for Customer to test. For a Severity Level 3 or 4 Malfunction, Vendor will provide a correction as promptly as reasonably achievable, and at Customer’s request will seek to establish a mutually agreed upon schedule for the correction to be provided.

Action Required from Vendor. For a Critical Malfunction, Vendor will commence a correction planprovide an immediate correction, which Vendor will then provision access promptly add to Customer the appropriate part of the Services for Customer Subscriber to test. For a Severity Level 3 or 4 Malfunction, Vendor will provide a correction as promptly as reasonably achievable, and at CustomerSubscriber’s request will seek to establish with Subscriber a mutually agreed upon schedule for the correction to be provided.