Activation Process. Export: Activation process to be accomplished by transmission of orders ------- into Sprint PCS call center in Ft. Worth or Sprint PCS retail stores. In this situation, a NAM in the Manager's Service Area would send a customer's order for service in a Sprint PCS market to Sprint PCS's Call Center for activation. . Import: Activation per local process which could include local Manager ------- stores and/or the Sprint PCS call center in Ft. Worth. In this situation, a NAM in a Sprint PCS market would forward orders for service in the Manager's Service Area to the Manager's activation group. . Local: Activation per local process which could include local Manager ------ stores and/or through the Sprint PCS call centers. Fulfillment Process: -------------------- . Export: Fulfillment of orders for service in Sprint PCS's markets would be ------ processed through Sprint PCS Worldwide Logistics. . Import/Local: Fulfillment of orders for service in the Manager's Service ------------ Areas would be handled out of local inventory or through national or regional distribution centers. Sprint PCS will provide for the national account representatives to have access to either fulfillment process based on the specific needs related to the order. [****] CERTAIN PORTIONS INDICATED BY "****" HAVE BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT AND FILED SEPARATELY WITH THE COMMISSION. Exhibit 4.2 Integration/teamwork: --------------------- . National account sales and support staff will be located in the Manager's offices and should participate in local training, staff meetings, and other corporate sponsored functions. . NAMs or their representatives may participate in trade shows (when applicable), emergency response teams, charitable programs, and other community involvement activities. . Manager's engineering (network planning) group will review and evaluate input and requests from national account staff for network related opportunities such as data application support, campus or in-building systems, wireless PBX, cell site locations on account facilities, etc. . Manager will communicate pertinent information to the Sprint PCS national account group (new rate plans, network improvements, new features, etc.) by including the respective individuals on appropriate distribution lists. . National Accounts Program management has the option to approve or decline Manager and Sprint PCS national account personnel's participation in local sales incentives or contests. Similarly, Sprint PCS will be able to include Manager and Sprint PCS national account personnel in any Sprint PCS sponsored contest/incentive program that it chooses to implement throughout the Sprint PCS national account organization.
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Sources: Management Agreement (Ipcs Equipment Inc), Management Agreement (Ipcs Equipment Inc)