Common use of ADA/Section 504 Coordinator Clause in Contracts

ADA/Section 504 Coordinator. DCF shall ensure that DCF’s Civil Rights Officers serve as ADA/Section 504 Coordinators to implement the terms of this Agreement within each DCF Administrative Office, DCF Region, and throughout the state by overseeing DCF’s network of Single-Point-of-Contacts for delivering services to deaf or hard-of-hearing Customers or Companions seeking services from each DCF Direct Service Facility. [These Single-Point-of-Contacts typically are DCF’s approximate one-hundred and ten (110) Operations Program Administrators (“OPA”) or their designees.] Within fifteen (15) calendar days of the Effective Date of this Agreement, DCF shall submit to OCR for approval the name and contact information for each ADA/Section 504 Coordinator. These ADA/Section 504 Coordinators shall ensure the provision of auxiliary aids and services for deaf or heard-of-hearing Customers or Companions by accomplishing the following actions without limitation: a. Disseminating specific plans and procedures to fully implement this Agreement; b. Analyzing data collected in the Auxiliary Aid/Service Record and implementing any corrective action plan, if warranted; c. Answering questions and providing appropriate assistance regarding immediate access to and proper use of appropriate auxiliary aids and services required by terms of this Agreement, Section 504 and the ADA; d. Identifying, developing and coordinating the distribution of qualified sign language and/or oral interpreters for the DCF Direct Service Facilities; e. Keeping abreast of new technology and resources for ensuring effective communication with deaf or hard-of-hearing persons; f. Using an independent interpreter training/testing entity to assess the skills of DCF Personnel having sign language or oral interpreting abilities; and g. Cooperating with the Independent Consultant in the implementation of the terms of this Agreement. Because DCF’s existing computer systems may not accommodate the collection of data on the Customer Communication Template and Auxiliary Aid/Service Record electronically, DCF’s ADA/Section 504 Coordinators shall submit a report describing DCF’s method for capturing all information required in the Customer Communication Template and Auxiliary Aid/Service Record to OCR for monitoring purposes. DCF shall submit this report to OCR within ninety (90) calendar days of the Effective Date of this Agreement in accordance with Section