Additional Criteria. a) Anonymous reports will not be forwarded to the Operating Division or counted against any employee or Division. The Customer will be informed by the PSR Unit that the report cannot be formally processed. b) Third party reports that are not supported by a first party report will be dismissed and not be counted against any employee or Operating Division. (A third party report that supports a first party report will be used as a “witness only” report and will not be counted as a separate occurrence against an employee.) c) Reports of a sensitive nature, requiring confidentiality (e.g. criminal or illegal allegations against an Operator, or MUNI employee) will be forwarded directly to the Deputy Executive Director and/or Security and/or Street Supervision for immediate response and follow-up that may be deemed appropriate. If after completing the investigation, the allegations are sustained, all related reports and information will be forwarded to the Operating Division for disciplinary action. If the investigation does not support the allegations, it will not be forwarded to the Division, or tallied as a ‘miscellaneous report’. d) Reports that allege injury or loss of personal property will be referred to the Claims department and will be noted as such in the acknowledgement letter. e) Reports that allege contact between a MUNI vehicle and other property will be referred to the Claims department. It will be investigated by the Division Superintendent and processed according to MUNI’s Accident Policy, following the provisions set forth in the MOU. f) If merit is given to the accident and the Operator charged with an “avoidable” accident, it may be appealed to the Accident Review Board, ARB. If upheld, it will be processed according to Section 23.6 – Accidents, Memorandum of Understanding, TWU Local 250-A, and become a part of an Operator’s performance record.
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Sources: Memorandum of Understanding, Memorandum of Understanding