Additional Fee Services. Subject to an additional per service fee. Customer may purchase the following additional services: • SUN UNBUNDLED SOFTWARE ENHANCEMENTS: Periodic delivery of one (1) copy of media with enhancement releases. Enhancements may not be available for all software products. • ADDITIONAL MEDIA AND DOCUMENTATION: One additional copy of media and documentation for Solaris enhancement releases and/or Sun unbundled software enhancements obtained under this Program Module. • OVERNIGHT PARTS DELIVERY: A replacement part will be delivered to the installation site within an average of one (1) business day of Customer’s request. Customer must have the malfunctioning part ready for immediate exchange with Sun’s courier.
Appears in 2 contracts
Sources: Sun Servicemanager Agreement (Consonus Technologies, Inc.), Sun Servicemanager Agreement (Consonus Technologies, Inc.)