Common use of Additional Professional Services Clause in Contracts

Additional Professional Services. A full range of Professional Services are available to the customer in addition to what is provided as part of the support contract. The Professional Service Fees include but are not limited to:- • Installation and configuration • Remote services • Management The Professional Services are subject to the price list below. Specific rates for large or repeat orders can be agreed on a case by case basis in writing. All incremental expenses incurred during these Professional Services will be passed directly to the customer. Provisioning costs such as cabling will be discussed and agreed with the customer in the Order Form. Tasks undertaken by Node4 at the request of the customer or activities undertaken by the customer, which require the remote support of Node4 personnel, charged at the hourly rates shown below. Mon – Fri 7.00 – 19.00 £80.00 Per Hour All Other Times £120.00 Per Hour Time is charged by the hour. These rates are for a trained technician and are subject to an annual review by Node4.