Additional Provisions Applicable Only to Consumer Accounts Clause Samples

This clause defines specific terms and conditions that apply exclusively to accounts held by consumers, as opposed to business or commercial accounts. It typically outlines rights, protections, or obligations that are unique to individual account holders, such as special dispute resolution procedures, fee disclosures, or limitations on liability. By distinguishing consumer accounts from other types, the clause ensures that legal and regulatory requirements tailored to consumers are clearly addressed, thereby providing appropriate protections and compliance with consumer protection laws.
Additional Provisions Applicable Only to Consumer Accounts. A. In Case of Errors or Questions About Your Electronic Transactions Bank of America FL1-300-02-07 PO Box 25118 Tampa, FL ▇▇▇▇▇-▇▇▇▇
Additional Provisions Applicable Only to Consumer Accounts. A. In Case of Errors or Questions About Your Electronic Transactions B. Limitation of Liability for Online Banking Transactions
Additional Provisions Applicable Only to Consumer Accounts. 4.a. In Case of Error or Questions About your Electronic Transactions. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 2.p above (Notices to Us). If you think your statement or transaction record for your account is incorrect or you need more information about a transaction listed in the statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable statement for your account that identifies the error. You must: 1. Tell us your name and account number; 2. Describe the error or the transaction in question, and explain as clearly as possible why you believe it is an error or why you need more information; and, 3. Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send your complaint in writing within ten (10) Business Days after your oral notification. Except as described below, we will determine whether an error occurred within ten (10) Business Days after you notify us of the error. We will tell you the results of our investigation within three (3) Business Days after we complete our investigation of the error, and will correct any error promptly. However, if we require more time to confirm the nature of your complaint or question, we reserve the right to take up to forty-five (45) days to complete our investigation. If we decide to do this, we will provisionally credit your account within ten
Additional Provisions Applicable Only to Consumer Accounts. When you use the Services in connection with consumer (personal) accounts, the information in this section applies to you.
Additional Provisions Applicable Only to Consumer Accounts. In Case of Errors or Questions About Your Electronic Transactions Send us a secure online mail message or call us at ▇-▇▇▇-▇▇▇-▇▇▇▇ You may also write us at: Contact us immediately if you think: • Your statement or transaction record is wrong. • You need more information about a transaction listed on your statement. • An unauthorized person has discovered your Online Banking Services passcode. • Someone has transferred or may transfer money from your account without your permission. • ▇▇▇▇ payment transactions have been made without your authorization. We must hear from you no later than 60 days after we have sent the FIRST statement on which the problem or error appeared (or 90 days if the problem or error relates to a ▇▇▇▇ payment from an account maintained at another financial institution). If you tell us verbally, we may require you to send us your complaint or question in writing or via email within ten (10) bank business days (Online Banking Services customers may use secure online mail). When you contact us, please provide the following information: • Your name and account number. • The date and dollar amount of the transaction in question. • The name of the Payee if the transaction in question is a payment. • The transaction number assigned by Online Banking Services, if available. • A description of the transaction about which you are unsure. Please explain as clearly as you can why you believe there is an error or why you need more information. We will tell you the results of our investigation within 10 bank business days after we hear from you, and we will promptly correct any error we have made. If we need more time, however, we may take up to 45 days to investigate your complaint or question. In this case, we will provisionally credit your account within 10 bank business days for the amount you think is in error, so that you have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing, and we do not receive your letter in 10 bank business days, we reserve the right not to provisionally credit your account. If we conclude there was no error, we will send you a written explanation within three (3) bank business days after we complete our investigation. You may request copies of the documents that we used in our investigation. Tell us at once if you believe your Online Banking Services passcode has been compromised or if someone has transferred or may transfer mone...
Additional Provisions Applicable Only to Consumer Accounts. THE TERMS OF THIS SECTION APPLY ONLY TO LINKED CONSUMER ACCOUNTS AND ONLY TO THE EXTENT THAT YOUR USE OF THE ONLINE BANKING SERVICES AND/OR YOUR APPLICABLE LINKED ACCOUNTS ARE PRIMARILY FOR PERSONAL, FAMILY, OR HOUSEHOLD USE. THE TERMS OF THIS SECTION DO NOT APPLY TO YOU TO THE EXTENT YOUR USE OF THE ONLINE BANKING SERVICES IS FOR NON- CONSUMER PURPOSES. BUSINESS ACCOUNTS ARE NOT PROTECTED BY CONSUMER PROTECTION LAWS INCLUDING, BUT NOT LIMITED TO, REGULATION E.
Additional Provisions Applicable Only to Consumer Accounts. A. Limitation of Liability for Online Banking Transactions
Additional Provisions Applicable Only to Consumer Accounts 

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