Additions and Amendments. a. Any changes made to the Service provided or to be provided must be agreed by us prior to the Service Time in writing. Otherwise penalty rates and fees pay occur. b. If the Customer requires any additional services or variations at the time the Service is being performed, the Customer must first make contact by email. We may agree to provide the additional services in its absolute discretion for additional charges. The Cleaner is not authorized to agree to any changes to the Service being provided. The Customer must not request such changes directly from the Cleaner. c. If we attend site and the site is not ready for delivery of cleaning services we will advise the client in writing. At our discretion these delays could result in additional variations/cancellation/re- attendance fees being charged.
Appears in 5 contracts
Sources: Customer Service Agreement, Customer Service Agreement, Customer Service Agreement