Common use of Administration and Support Clause in Contracts

Administration and Support. 4.1 SegaSoft Service. SegaSoft is solely responsible for billing subscribers ---------------- to the SegaSoft Service, obtaining the merchant account for the SegaSoft Service, customer support for the SegaSoft Service and all other operational and administrative functions related to the SegaSoft Service except as specifically delegated to Mpath under the Agreement, Amendment #1 and Amendment #2. 4.2 Section 4.1.2 Support. In accordance with Section 4.1.2 of the Agreement --------------------- and in addition to the Mpath employee support from the Network Operations Engineer and Product Manager provided to SegaSoft by Mpath under Section 5.1, Mpath agrees to provide the full-time services of one (1) engineer to SegaSoft at the rate of [XXXXX]. Reasonable, additional support from other Mpath personnel is available to SegaSoft on an as-needed basis. Such additional support may not exceed [XXXXX] in every [XXXXX] period. SegaSoft agrees that if the full-time time engineer assigned to providing support to SegaSoft is not fully-occupied, such engineer may perform work for Mpath. Mpath agrees to invoice SegaSoft monthly for all amounts due under this Section. SegaSoft agrees to pay such invoice amount, subject correction for any error in calculation, net thirty (30) days.

Appears in 2 contracts

Sources: Technology License Agreement (Mpath Interactive Inc/Ca), Technology License Agreement (Mpath Interactive Inc/Ca)