Common use of Advanced Hardware Replacement Clause in Contracts

Advanced Hardware Replacement. (i) Forescout will provide Hardware replacement for a Defective Product in advance of Customer’s return of the defective Product, provided that Customer immediately notifies Forescout in writing of such defect and requests a Return Material Authorization (“RMA”). If Forescout Operations approves the return request and issues the RMA, (a) for shipments to U.S. locations under ActiveCare Basic, Forescout will deliver the replacement Hardware within five (5) business days from Forescout Operation’s issuance of the RMA; (b) for shipments to U.S. locations under ActiveCare Advanced, Forescout will deliver the replacement Hardware within two (2) business days from Forescout Operation’s issuance of the RMA. In order to ensure the foregoing delivery times, Forescout Operations must have issued the RMA to Customer by 12pm PT. Forescout does not guarantee delivery times for shipments outside the U.S. as transportation issues, alternative routing, and customs clearance may delay delivery. (ii) Customer shall repack the defective Hardware in a Forescout carton (provided with the advance replacement unit) to protect it from damage while in transit. Customer shall ship the defective Hardware to Forescout, with the RMA number clearly displayed on the exterior of the package. (iii) If, after attempting to repair the Hardware, ▇▇▇▇▇▇▇▇▇ finds no Issue in the Hardware, the GSA MAS Contractor, acting on behalf of Forescout, reserves the right to invoice Customer a reasonable replacement charge. (iv) If Forescout does not receive the defective Hardware incorporating all original components delivered by Forescout, including, without limitation, hard drives, power supply and small form factor pluggable (SFPs), within thirty (30) days of Forescout’s issuance of the RMA, the GSA MAS Contractor, acting on behalf of Forescout, may invoice Customer a replacement fee equal to the then-current list price of the applicable Product or components.

Advanced Hardware Replacement. (i) Forescout ForeScout will provide Hardware replacement for a Defective Product in advance of Customer’s return of the defective Product, provided that Customer immediately notifies Forescout ForeScout in writing of such defect and requests a Return Material Authorization (“RMA”). If Forescout ForeScout Operations approves the return request and issues the RMA, (a) for shipments to U.S. locations under ActiveCare Basic, Forescout ForeScout will deliver the replacement Hardware within five (5) business days from Forescout ForeScout Operation’s issuance of the RMA; (b) for shipments to U.S. locations under ActiveCare Advanced, Forescout ForeScout will deliver the replacement Hardware within two (2) business days from Forescout ForeScout Operation’s issuance of the RMA. In order to ensure the foregoing delivery times, Forescout ForeScout Operations must have issued the RMA to Customer by 12pm PT. Forescout ForeScout does not guarantee delivery times for shipments outside the U.S. as transportation issues, alternative routing, and customs clearance may delay delivery. (ii) Customer shall repack the defective Hardware in a Forescout ForeScout carton (provided with the advance replacement unit) to protect it from damage while in transit. Customer shall ship the defective Hardware to ForescoutForeScout, with the RMA number clearly displayed on the exterior of the package. (iii) If, after attempting to repair the Hardware, ▇▇▇▇▇▇▇▇▇ ForeScout finds no Issue in the Hardware, the GSA MAS Contractor, acting on behalf of ForescoutForeScout, reserves the right to invoice Customer a reasonable replacement charge. (iv) If Forescout ForeScout does not receive the defective Hardware incorporating all original components delivered by ForescoutForeScout, including, without limitation, hard drives, power supply and small form factor pluggable (SFPs), within thirty (30) days of ForescoutForeScout’s issuance of the RMA, the GSA MAS Contractor, acting on behalf of ForescoutForeScout, may invoice Customer a replacement fee equal to the then-current list price of the applicable Product or components.

Advanced Hardware Replacement. (i) Forescout ForeScout will provide Hardware replacement for a Defective defective Product in advance of Customer’s return of the defective Product, provided that Customer immediately notifies Forescout ForeScout in writing of such defect and requests a Return Material Authorization (“RMA”). If Forescout Operations ForeScout approves the return request and issues the RMA, (a) for shipments to U.S. locations under ActiveCare Basic, Forescout ForeScout will deliver the replacement Hardware within five (5) business days from Forescout OperationForeScout’s issuance of the RMA; (b) for shipments to U.S. locations under ActiveCare Advanced, Forescout ForeScout will deliver the replacement Hardware within two (2) business days from Forescout OperationForeScout’s issuance of the RMA. In order to ensure the foregoing delivery times, Forescout Operations must have issued the RMA to Customer by 12pm PT. Forescout does ForeScout cannot guarantee delivery times for shipments outside the U.S. as transportation issues, alternative routing, and customs clearance may delay delivery. (ii) Customer shall repack pack the defective Hardware in a Forescout carton (provided with the advance replacement unit) to protect it from damage while in transit. Customer shall transit and ship the defective Hardware to ForescoutForeScout, with the RMA number clearly displayed on the exterior of the package. (iii) If, after attempting to repair the Hardware, ▇▇▇▇▇▇▇▇▇ ForeScout finds no Issue Error in the Hardware, the GSA MAS Contractor, acting on behalf of Forescout, ForeScout reserves the right to invoice charge Customer a reasonable replacement charge. (iv) If Forescout ForeScout does not receive the defective Hardware incorporating all original swappable components delivered by ForescoutForeScout, including, without limitation, hard drives, power supply and small form factor pluggable pluggables (SFPs), within thirty (30) days of ForescoutForeScout’s issuance of the RMA, the GSA MAS Contractor, acting on behalf of Forescout, may ForeScout will invoice Customer a replacement fee equal to the then-current list price (unless otherwise agreed) of the applicable Product or componentsProduct.