Common use of Advice; Instructions Clause in Contracts

Advice; Instructions. From time to time, we may provide you with specific advice and directions related to the Services (“Advice”). For example, our Advice may include increasing server or hard drive capacity, increasing CPU power, replacing obsolete equipment, upgrading licenses, replacing unsupported software or acquiring a vendor support agreement, or refraining from engaging in acts that disrupt the Environment or that make the Environment more or less secure. You are strongly advised to promptly follow our Advice which, depending on the situation, may require you to make additional purchases or investments in the Environment at your sole cost. We are not responsible for any problems or issues (such as downtime or security-related issues) caused by your failure to promptly follow our Advice. If, at our discretion, your failure to follow our Advice renders part or all of the Services economically or technically unreasonable to provide, then we may terminate the applicable Quote for cause by providing notice of termination to you. Unless specifically and expressly stated in a Quote, any services required to remediate issues caused by your failure to follow our Advice, or your unauthorized modification of the Environment, as well as any services required to bring the Environment up to or maintain the Minimum Requirements, are out-of-scope.

Appears in 1 contract

Sources: Master Services Agreement

Advice; Instructions. From time to time, we may provide offer you with specific advice and directions related to the Services (“Advice”). For example, our Advice may include increasing server or hard drive capacity, increasing CPU power, replacing obsolete equipment, upgrading licenses, replacing unsupported software or acquiring a vendor support agreement, or refraining requesting that you refrain from engaging in acts that disrupt the Environment or that make the Environment more or less secure. You are strongly advised to promptly follow our Advice which, depending on the situation, may require you to make additional purchases or investments in the Environment at your sole cost. We are not responsible for any problems or issues (such as downtime or security-related issues) caused by your failure to promptly follow our Advice. If, at in our reasonable discretion, your failure to follow our Advice renders makes part or all of the Services economically or technically unreasonable or impracticable to provideprovide or facilitate, then we may terminate the applicable Quote Services for cause Cause (explained below) by providing notice of termination to youyou or, alternatively, we may adjust the scope of the Quote to exclude any impacted or affected portion of the Environment. Unless specifically and expressly stated in writing by us (such as in a Quote), any services required to remediate issues caused by your failure to follow our Advice, or your unauthorized modification of the Environment, as well as any services required to bring the Environment up to or maintain the Minimum RequirementsRequirements (defined below), are out-of-scope.

Appears in 1 contract

Sources: Master Services Agreement