Common use of ADVISER CHARGES Clause in Contracts

ADVISER CHARGES. (a) If you invest in a portfolio through an adviser you can pay for the services of your adviser in two ways. Firstly, you can agree to pay a fee directly to your adviser or secondly, you can ask us to facilitate payment of adviser charges as set out in this section and the adviser charges section of the (b) If you invest in a product we can only facilitate payment of adviser charges through the product where this is permitted by the product terms and conditions and applicable regulations. (c) An adviser charge must be agreed between you and your adviser. We are not responsible for setting the amount of the adviser charge and this is a private matter between you and your adviser. We do not get involved in any dispute between you and your adviser. So if there is a dispute as to what you have actually agreed to pay your adviser, you and your adviser must resolve that dispute between yourselves. (d) You agree that we may deduct an adviser charge from your portfolio in accordance with instructions we receive from you. Where your adviser forwards your instructions to us, we will always write to you directly to confirm that we have taken this instruction. (e) As soon as we move money from your portfolio in accordance with your instruction to pay charges to your adviser, this is no longer your money and becomes due and payable by us to your adviser. (f) We do not have to agree to facilitate the payment of adviser charges and we may refuse to do so, for any reason. (g) If we agree to facilitate the payment of adviser charges, we will send you a confirmation letter showing the adviser charges your adviser has instructed us to deduct from your portfolio. It is very important that you notify us if your address has changed before you ask us to pay an adviser charge. (h) It is also important that you check that your confirmation letter is correct and if not, that you inform us immediately. (i) If the adviser charges shown in the confirmation letter are not what you have agreed with your adviser you should contact your adviser as soon as possible. You should note that the confirmation letter may not show all remuneration you are paying your adviser (for example, any fees you previously agreed with your adviser). In addition, if you have agreed to pay your adviser multiple adviser charges, you may receive more than one confirmation letter (for example, if the adviser charges are payable on different dates as money becomes available). (j) You should contact your adviser if you have any questions about how you are paying for their services. (k) If the adviser charges shown in the confirmation letter are not what you have agreed with your adviser and you would like us to help you, you must contact us (see section 10(j) (How to contact (l) If you ask us not to pay an adviser charge, we will notify your adviser of your instruction. You may still be liable to pay an adviser charge to your adviser if we have stopped paying an adviser charge in accordance with your instructions. (m) It is the sole responsibility of your adviser to account for any VAT due (in line with current HMRC requirements) in relation to any adviser charges.

ADVISER CHARGES. (a) If you invest the investor invests in a portfolio through an adviser you adviser, the investor can pay for the services of your that adviser in two ways. Firstly, you the investor can agree to pay a fee directly to your the adviser or secondly, you the investor can ask us to facilitate payment of adviser charges as set out in this section and the adviser charges section of thethe tariff of charges. (b) If you invest the investor invests in a product we can only facilitate payment of adviser charges through the product where this is permitted by the product provider’s terms and conditions and applicable regulations. (c) An adviser charge must be agreed between you the investor and your the investor’s adviser. We are not responsible for setting the amount of the adviser charge and this is a private matter between you the investor and your their adviser. We do not get involved in any dispute between you the investor and your their adviser. So if If there is a dispute as to what you have the investor has actually agreed to pay your the adviser, you the investor and your the adviser must resolve that dispute between yourselvesthemselves. (d) You agree The investor agrees that we may deduct an adviser charge from your the portfolio in accordance with instructions we receive from youthe investor. Where your the investor’s adviser forwards your the investor’s instructions to us, we will always write to you the investor directly to confirm that we have taken this instruction. (e) As soon as we move money from your the investor’s portfolio in accordance with your the instruction to pay charges to your the investor’s adviser, this is no longer your the investor’s money and becomes due and payable by us to your the investor’s adviser. (f) We do not have to agree to facilitate the payment of adviser charges and we may refuse to do so, for any reason. (g) If we agree to facilitate the payment of adviser charges, we will send you the investor a confirmation letter showing the adviser charges your the investor’s adviser has instructed us to deduct from your the investor’s portfolio. It is very important that you notify the investor notifies us if your their address has changed before you ask asking us to pay an adviser charge. (h) It is also important that you check that your the investor checks whether the confirmation letter is correct and if not, that you inform the investor informs us immediately.immediately.‌ (i) If the adviser charges shown in the confirmation letter are not what you have the investor has agreed with your adviser you their adviser, the investor should contact your the adviser as soon as possible. You The investor should note that the confirmation letter may not show all remuneration you they are paying your the adviser (for example, any fees you the investor has previously agreed with your the adviser). In addition, if you have the investor has agreed to pay your the adviser multiple adviser charges, you the investor may receive more than one confirmation letter (for example, if the adviser charges are payable on different dates as money becomes available). (j) You The investor should contact your their adviser if you have with any questions about how you are the investor is paying for their adviser services. (k) If the adviser charges shown in the confirmation letter are not what you have the investor has agreed with your their adviser and you the investor would like us to help youhelp, you the investor must contact us (see section 10(j) (), How to contactcontact us) within thirty calendar days of the date of the confirmation letter. (l) If you ask the investor asks us not to pay an adviser charge, we will notify your their adviser of your the instruction. You The investor may still be liable to pay an adviser charge to your the adviser if we have stopped paying an adviser charge in accordance with your the investor’s instructions. (m) It is the sole responsibility of your adviser to account for any VAT due (in line with current HMRC requirements) in relation to any adviser charges.

ADVISER CHARGES. (a) If you invest your charity invests in a portfolio through an adviser you it can pay for the services of your its adviser in two ways. Firstly, you your charity can agree to pay a fee directly to your its adviser or secondly, you your charity can ask us to facilitate payment of adviser charges as set out in this section and the adviser charges section of thethe tariff of charges. (b) If you invest in a product we can only facilitate payment of adviser charges through the product where this is permitted by the product terms and conditions and applicable regulations. (c) An adviser charge must be agreed between you your charity and your its adviser. We are not responsible for setting the amount of the adviser charge and this is a private matter between you your charity and your its adviser. We do not get involved in any dispute between you your charity and your its adviser. So if there is a dispute as to what you have your charity has actually agreed to pay your its adviser, you your charity and your its adviser must resolve that dispute between yourselvesthemselves. (dc) You agree Your charity agrees that we may deduct an adviser charge from your the portfolio in accordance with instructions we receive from youthe charity. Where your charity’s adviser forwards your its instructions to us, we will always write to you directly to confirm that we have taken this instruction. (ed) As soon as we move money from your charity’s portfolio in accordance with your its instruction to pay charges to your the charity’s adviser, this is no longer your charity’s money and becomes due and payable by us to your the adviser. (fe) We do not have to agree to facilitate the payment of adviser charges and we may refuse to do so, for any reason. (gf) If we agree to facilitate the payment of adviser charges, we will send you a confirmation letter showing the adviser charges your charity’s adviser has instructed us to deduct from your the portfolio. It is very important that you notify us if your charity’s contact address has changed before you ask us we are asked to pay an adviser charge. (hg) It is also important that you check that your charity’s confirmation letter is correct and if not, that you inform us immediately. (ih) If the adviser charges shown in the confirmation letter are not what you have your charity has agreed with your its adviser you should contact your the adviser as soon as possible. You should note that the confirmation letter may not show all remuneration you are your charity is paying your its adviser (for example, any fees you your charity has previously agreed with your its adviser). In addition, if you have your charity has agreed to pay your its adviser multiple adviser charges, you may receive more than one confirmation letter (for example, if the adviser charges are payable on different dates as money becomes available). (ji) You should contact your charity’s adviser if you have any questions about how you are your charity is paying for their services. (kj) If the adviser charges shown in the confirmation letter are not what you have your charity has agreed with your its adviser and you would like us to help you, you must contact us (see section 10(j) (9(i). How to contactcontact us) within thirty calendar days of the date of the confirmation letter. (lk) If you ask your charity asks us not to pay an adviser charge, we will notify your its adviser of your this instruction. You Your charity may still be liable to pay an adviser charge to your its adviser if we have stopped paying an adviser charge in accordance with your charity’s instructions. (ml) It is the sole responsibility of your charity’s adviser to account for any VAT due (in line with current HMRC requirements) in relation to any adviser charges.