ALPS’s Responsibilities. In connection with its performance of TA IVR, ALPS shall: (a) receive transaction requests submitted via telephone to the TA IVR processing server and route transaction requests to the ALPS’s transfer agency system; (b) for each transaction request received, route transaction information from the ALPS’s transfer agency system to the IVR server to be heard by users; and (c) provide a detailed proposal, including cost and a timeline, for any custom design or programming requested by Cortina.
Appears in 1 contract
Sources: Transfer Agency and Services Agreement (Cortina Funds, Inc.)
ALPS’s Responsibilities. In connection with its performance of TA IVR, ALPS shall:
(a) receive transaction requests submitted via telephone to the TA IVR processing server and route transaction requests to the ALPS’s transfer agency system;
(b) for each transaction request received, route transaction information from the ALPS’s transfer agency system to the IVR server to be heard by users; and
(c) provide a detailed proposal, including cost and a timeline, for any custom design or programming requested by Cortinathe Funds.
Appears in 1 contract
Sources: Transfer Agency and Services Agreement (Financial Investors Trust)