Common use of Amendment to the Scope of Services Clause in Contracts

Amendment to the Scope of Services. Section 2, Scope of Services, of Exhibit A is hereby deleted and replaced in its entirety, as follows: X New Skies – Hosted Reservation Services, which includes: § SkySpeed - Call Center Reservation System § SkySales™ - Internet Reservation System § SkySchedule - Scheduling Application, which consists of: § Fare and Inventory Management – SkyFare/SkyManager § SkyPay® - Payment Processing and Settlement § SkyPort - Airport Check-In System § New Skies Reports – Reporting System, which includes: § Standard Reports § Flight Information Control and Display (FLIFO) § Agency Billing and Commissions § SkyManager - Configuration and Management Utility, which consists of: § Management Console § Security X Disaster Recovery Services X Type B/Teletype Connectivity for Operational Messages X API Suites X Booking and Voucher API Suite X Check-In API Suite X CRS/GDS/ARS Type B/Teletype Connectivity with [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] Partners, as defined in Exhibit H § Inbound Interline § Inbound E-Ticket § E-Ticket Number (TKNE) Payment Accepted X Codeshare Distribution § Operating and Marketing Codeshare as further described in Exhibit H NAVITAIRE Proprietary and Confidential Hosted Services Agreement X Travelport Interline Gateway (TIG) Connectivity X CRS/GDS/ARS Type A/EDIFACT Booking Connectivity Type A/EDIFACT Booking Connectivity (ITAREQ, HWPREQ, CLTREQ) with [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] § Type B/Teletype Connectivity § Instant Pay X CRS/GDS/ARS Type A/EDIFACT Booking and Availability Connectivity Type A/EDIFACT Booking Connectivity (ITAREQ, HWPREQ, CLTREQ) with [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] § Type B/Teletype Connectivity § Instant Pay X ARS Type A/EDIFACT Booking and Availability Connectivity Type A/EDIFACT Booking and Availability Connectivity with [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] § Type B/Teletype Connectivity X Type B GDS § [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] X Type B/Teletype Connectivity for AVS Messages – [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] X Low Fare Finder X Block Space Arrangements (non-automated booking inventory) X Advanced Passenger Information System (APIS) § [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] X Secure Flight / AQQ X Customs and Border Protection (CBP) PNR Push X Extended PNR Archiving X Additional Test Account X Data Store Products N/A Data Store X Data Store Workbench N/A Enhanced Data Store X Booking History Files X Virtual Private Network (VPN) Connectivity – [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] X Additional Network Switch Ports X Inbound E-Ticket Acceptance Connectivity NAVITAIRE Proprietary and Confidential Hosted Services Agreement X Extended Look to Booked Segment Ratio § Booking API Web Services LTB Fee – Includes LTB Ratio [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] § Internet Booking Engine (SkySales) LTB Fee – Includes LTB Ratio [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] X InterAirline Through Check-in (IATCI) with [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] X E-Ticket Display via the Travelport ETDBase X E-ticket Issuance via the Travelport ETDBase and Interchange X Travel Commerce Services – [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] X Open Skies Data Archiving 8 Amendment to replace the Disaster Recovery Services Description in Exhibit A. The Disaster Recovery Services section of the table in Exhibit A, Section 6, New Skies by NAVITAIRE Functionality Included in Hosted Reservation Services, of Exhibit A is hereby deleted and replaced in its entirety by the table below. The parties further agree to negotiate in good faith towards an updated Exhibit A, Section 6 functionality description to replace Section 6 as necessary to align with the new Exhibit A, Section 2 Scope of Services section agreed above. The parties shall negotiate in good faith to complete such updates in a mutually agreed, written amendment no later than the earlier of: (a) [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] days of the upgrade to New Skies version [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] or (b) [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT]. Disaster Recovery Services will be provided at a backup location in [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] for the Hosted Reservation Services Base Functionality. NAVITAIRE reserves the right to relocate the DR site, based upon [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] advance written notice to Customer. § Disaster Recovery Invocation is structured into [CONFIDENTIAL PORTION OMITTED AND FILED SEPARATELY WITH THE COMMISSION PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT] phases of service re-instatement: § Business Critical Services are those services reinstated subject to the RPO and RTO objectives stated in this Agreement; § Secondary Services are those services reinstated subject to capacity and performance requirements of the Business Critical Services; and § Tertiary Services are other optional services reinstated as required and agreed with Customer. NAVITAIRE Proprietary and Confidential Hosted Services Agreement