Annual Work Hour Commitment. Provided RMH is meeting Work Hour Forecasts each Cycle, ▇▇▇ agrees to a Annual Work Hour Commitment of [*] Work Hours for the time period from [*] and [*] Work Hours per [*]. For any given Cycle, if actual Work Hours are less than Work Hours Forecast, MCI’s Annual Work Hour Commitment will be decreased by [*].
Appears in 1 contract
Sources: Call Center Services Agreement
Annual Work Hour Commitment. Provided RMH is meeting Work Hour Forecasts each Cycle, ▇▇▇ MCI agrees to a Annual Work Hour Commitment of [*] Work Hours for the time period from [*] and [*] Work Hours per [*]. For any given Cycle, if actual Work Hours are less than Work Hours Forecast, MCI’s Annual Work Hour Commitment will be decreased by [*].
Appears in 1 contract
Sources: Call Center Services Agreement (RMH Teleservices Inc)