Common use of Application Support Clause in Contracts

Application Support. Licensor shall provide Licensee up to eight (8) man hours per week of technical applications support during the Term for the purpose of solving potential applications problems via telephone calls, facsimile transmission and electronic mail at numbers and addresses established by Licensor and at on-site meetings at Licensee premises, as necessary. Licensee shall notify Licensor of any restrictions or limitation as to the number and identity of employees of Licensee as are authorized by Licensee to use such support services. Licensor agrees that it will evaluate all Licensee Products that include Licensed Technology at Licensor's lab and provide a summary report to Licensee of the result of such evaluation.