Common use of Application Support Clause in Contracts

Application Support. 1. Marvell will directly support its customers on any electrical, thermal and quality related issues. 2. EZchip will be responsible for application, training and customer support for the NP4-C and NP4-G for functional, architecture and performance related issues and for all SW related issues. 3. EZchip is responsible for all the firmware, driver and architectural related collateral issues, training and customer bring-up. 4. Marvell will provide support to EZchip team on any hardware, electrical, thermal or quality related issues coming from EZchip customers. 5. EZchip will respond promptly to support Marvell customers and Marvell field/sales teams with issues related to proactive and reactive support events in accordance with Exhibit C.

Application Support. 1. Marvell will directly support its customers on any electrical, thermal and quality related issues. 2. EZchip will be responsible for application, training and customer support for the NP4NP5-C and NP4NP5-G for functional, architecture and performance related issues and for all SW related issues. 3. EZchip is responsible for all the firmware, driver and architectural related collateral issues, training and customer bring-up. 4. Marvell will provide support to EZchip team on any hardware, electrical, thermal or quality related issues coming from EZchip customers. 5. EZchip will respond promptly to support Marvell customers and Marvell field/sales teams with issues related to proactive and reactive support events in accordance with Exhibit C.