Common use of Audit Support Clause in Contracts

Audit Support. DYOPATH will comply with requests for IT information initiated either by the Client’s internal or external auditors or other regulatory agencies. DYOPATH will promptly provide the information requested. Audit requests are billable events at the published T&M rates. The following shall apply to all audit requests: § DYOPATH shall receive a copy of the audit request, scope and question sets from the Client, its auditors or other regulatory agencies, as the case may be, at least five (5) business days prior to the date on which DYOPATH’s response are due; and § A copy of the final audit report will be available to DYOPATH at upon request unless the proprietary nature of the report data prohibits such disclosure. Regulatory or e-Discovery requests will be responded to in a timely manner to meet the required timeframe. DYOPATH will provide a copy of the datacenter SSAE 16 annual report, upon request and if available. Additional requirements may be necessary to obtain these reports as imposed by the specific data center.

Appears in 1 contract

Sources: Service Level Agreement

Audit Support. DYOPATH will comply with requests for IT information initiated either by the Client’s internal or external auditors or other regulatory agencies. DYOPATH will promptly provide the information requested. Audit requests are billable events at the published T&M rates. The following shall apply to all audit requests: § DYOPATH shall receive a copy of the audit request, scope and question sets from the Client, its auditors or other regulatory agencies, as the case may be, at least five (5) business days prior to the date on which DYOPATH’s response are due; and § A copy of the final audit report will be available to DYOPATH at upon request unless the proprietary nature of the report data prohibits such disclosure. Regulatory or e-Discovery e‐Discovery requests will be responded to in a timely manner to meet the required timeframe. DYOPATH will provide a copy of the datacenter SSAE 16 annual report, upon request and if available. Additional requirements may be necessary to obtain these reports as imposed by the specific data center.

Appears in 1 contract

Sources: Service Level Agreement