Authorization claims Sample Clauses

Authorization claims. 10.6.1. In case of a claim from Customer/Authorized Person by which Customer/Authorized Person contests/denies authorization of a transaction, The Company shall perform initial examination of the claim. 10.6.2. If upon initial examination of the claim The Company has reasonable suspicions that Customer/Authorized Person has acted illegally, fraudulently, negligently, including, by failing to comply with security obligations, including of the Security and Authentication Credentials and/or the transaction has been approved in accordance with the provisions of these GTC, Additional Terms, The Company is entitled not to repay Customer the sum of the contested transaction (if applicable), and also to inform of suspicions supervisory and law enforcement authorities. In the case referred to in this provision, Customer has the obligation to prove the soundness of the claim. 10.6.3. If the claim is submitted by Customer-Consumer, and upon evaluating the type of approval of the transaction, the claim initially seems justified, The Company shall repay the sum of the unauthorized transaction not later than within the next Business Day. The foregoing shall not apply to Corporate Customers or in case the service provider of the payee is located outside the EEA. However, The Company, upon its own initiative, may continue to examine both such claims and claims submitted for other reasons, and the repayment of the sum of transaction to the Customer may not be deemed as the admittance of the responsibility of The Company for the unauthorized transaction or other circumstances referred to in the claim. 10.6.4. Sums of transactions, if such may be repaid as a result of examining a claim regarding execution of a transaction, shall be repaid after completion of the examination of the claim. The Company, upon its own initiative and also upon a request of Customer, shall inform Customer of the progress in the examination of the claim 10.6.5. If by continuing to examine the claim after repayment of the sum of transaction, The Company finds that the claim was not justified or Customer is not entitled to the refund, The Company is entitled to withdraw the repaid sum from Customer's Account and/or any Account(s)/funds of Customer with The Company, if at the moment of withdrawing the respective sum is not available in the relevant Account of Customer. 10.6.6. The Company is entitled to charge fees and expenses in relation to treatment of an unjustified claim. 10.6.7. If Customer/Autho...