Autodesk-Certified Third-Party Hardware Support. If You purchase Autodesk-Certified Third-Party Hardware support for a Software Program, You must have Subscription or Hotline Support for such Software Program. With the purchase of Autodesk-Certified Third-Party Hardware support You will be entitled to receive Advanced Parts Exchange (“APE”) service (as described below) for Autodesk-Certified Third-Party Hardware components. APE service provides replacement of a defective part for Autodesk-Supported Third-Party Hardware prior to Your returning the defective part to Autodesk. Though Autodesk will use reasonable efforts to provide next Business day parts delivery, actual delivery date can vary based on factors outside of Autodesk’s control including parts availability and variables relating to delivery at Your location. One- way courier charges included for parts replacement. You must return the defective part to Autodesk within 30 days of receipt of replacement part. Replacement of defective parts for Autodesk-Supported Third-Party Hardware is subject to availability from the manufacturer and Autodesk is under no obligation to replace parts that have been discontinued or are otherwise unavailable or which, due to the laws of Your jurisdiction or other requirements, may not be shipped or delivered to You.
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Sources: Autodesk Subscription Agreement
Autodesk-Certified Third-Party Hardware Support. If You purchase Autodesk-Certified Third-Third- Party Hardware support for a Software Program, You must have Maintenance Subscription or Hotline Support for such Software Program. With the purchase of Autodesk-Certified Third-Party Hardware support You will be entitled to receive Advanced Parts Exchange (“APE”) service (as described below) for Autodesk-Certified Third-Party Hardware components. APE service provides replacement of a defective part for Autodesk-Supported Third-Party Hardware prior to Your returning the defective part to Autodesk. Though Autodesk will use reasonable efforts to provide next Business day parts delivery, actual delivery date can vary based on factors outside of Autodesk’s control including parts availability and variables relating to delivery at Your location. One- way courier charges included for parts replacement. You must return the defective part to Autodesk within 30 days of receipt of replacement part. Replacement of defective parts for Autodesk-Autodesk- Supported Third-Party Hardware is subject to availability from the manufacturer and Autodesk is under no obligation to replace parts that have been discontinued or are otherwise unavailable or which, due to the laws of Your jurisdiction or other requirements, may not be shipped or delivered to You.
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Autodesk-Certified Third-Party Hardware Support. If You purchase Autodesk-you purchased Autodesk- Certified Third-Party Hardware support Support for a Software Program, You you must have a valid Subscription or Hotline Support for such Software Program. With the purchase of Autodesk-Certified Third-Party Hardware support You Support you will be entitled to receive Advanced Parts Exchange (“APE”) service (as described below) for Autodesk-Certified Third-Party Hardware components. APE service provides replacement of a defective part for Autodesk-Supported Third-Third- Party Hardware prior to Your Customer’s returning the defective part to Autodesk. Though Autodesk will use reasonable efforts to provide next Business day parts delivery, actual delivery date can vary based on factors outside of Autodesk’s control including parts availability and variables relating to delivery at Your Customer’s location. One- One-way courier charges included for parts replacement. You must return the defective part to Autodesk within 30 days of receipt of replacement part. Replacement of defective parts for Autodesk-Autodesk- Supported Third-Party Hardware is subject to availability from the manufacturer and Autodesk is under no obligation to replace parts that have been discontinued or are otherwise unavailable or which, due to the laws of Your your jurisdiction or other requirements, may not be shipped or delivered to Youyou.
Appears in 1 contract
Sources: Autodesk Advanced Systems Support and Subscription Agreement