AVAILABILITY AND RESILIENCE. 5.1 The System shall be sufficiently robust and resilient to meet the required hours of operation, with no single points of failure and designed to minimise data loss in line with Annex D to the Call-Off Contract terms and conditions (Information Assurance and Security). 5.2 It must be possible to restore the System to a known point (for example in the event of a failure or for other business reason). In support of this the Supplier shall provide a backup and storage approach that will ensure that data loss is minimised and that data can be restored within a reasonable period, to be approved by the Authority. 5.3 Backups shall be verified to ensure that they are capable of being restored and the restore procedures should be successfully tested on a regular basis but at least annually.
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Sources: Framework Agreement for the Provision of Court Reporting and Transcription Services, Framework Agreement, Framework Agreement