Common use of AVAILABILITY AND RESILIENCE Clause in Contracts

AVAILABILITY AND RESILIENCE. To ensure availability, protection programs (virus scanners, firewalls, encryption programs, SPAM filters) are used. • In addition, contractual restrictions apply to employees of subcontractors and other service providers who are involved in the performance of the contract concerning the handling of Customer’s personal data. • Availability levels are specified in Netigates Terms of Service. • If the Customer’s account is hosted on ▇▇▇.▇▇▇▇.▇▇, the processing takes place exclusively in the Federal Repub- lic of Germany (see Sub-processors, Section 7). Access for Netigate AB from Sweden is possible as part of the development and maintenance of the applications and systems.

AVAILABILITY AND RESILIENCE. To ensure availabilityavailability and authorized access to data, protection programs (virus scanners, firewalls, encryption programspro- grams, SPAM filters) are used. • In addition, contractual restrictions apply to employees of subcontractors and other service providers who are involved in the performance of the contract concerning the handling of Customer’s personal data. • Availability levels are specified in Netigates Terms of Service. • If the Customer’s account is hosted on ▇▇▇.▇▇▇▇.▇▇, the processing takes place exclusively in the Federal Repub- lic Republic of Germany (see Sub-processors, Section 7). Access for Netigate AB from Sweden is possible as part of the development and maintenance of the applications and systems.

AVAILABILITY AND RESILIENCE. To ensure availabilityavailability and authorized access to data, protection programs (virus scanners, firewalls, encryption programs, SPAM filters) are used. • In addition, contractual restrictions apply to employees of subcontractors and other service providers who are involved in the performance of the contract concerning the handling of Customer’s personal data. • Availability levels are specified in Netigates Terms of Service. • If the Customer’s account is hosted on ▇▇▇.▇▇▇▇.▇▇, the processing takes place exclusively in the Federal Repub- lic of Germany (see Sub-processors, Section 7). Access for Netigate AB from Sweden is possible as part of the development and maintenance of the applications and systems.