Availability Factor. The following Availability Factors shall apply to the following Services that are provided entirely on Seller’s Facilities: (i) MPLS IP-VPN - 99.0% packet delivery rate The Availability Factors set forth above shall apply for each calendar quarter and is a measurement of the percent of total time that Service is operative and deemed available to Buyer in accordance with the above specifications when measured over such period.
Appears in 2 contracts
Sources: Product Supplement – MPLS Ip VPN, Product Supplement