Availability Service Level. The total uptime of the Service shall be expressed as a percentage, using the Availability Rate. The Service Level for Availability for each Service Unit is as set out in Table 1.
Appears in 1 contract
Sources: Service Level Agreement
Availability Service Level. β The total uptime of the Service shall be expressed as a percentage, using the Availability Rate. The Service Level for Availability for each Service Unit Managed Function is as set out in Table 199.5%.
Appears in 1 contract
Sources: Service Level Agreement