Background and Scope. The scope of this Order is to define the work activities, pricing, forecasting process, performance metrics and associated incentive credits and remedies associated with the Services performed by Supplier for AT&T eCommerce. During the Term, Supplier shall provide its ASP Solution as Supplier hosted managed Service. The ASP Solution supports a streamline of the back office management process relating to the sale of telecommunications services by AT&T eCommerce, improved cycle times for such sales, intended to reduce the cost per Customer to perform such processes or tasks related to a Customer Order. Supplier shall provide (as set forth in this Order):
Appears in 2 contracts
Sources: Subordinate Material and Services Agreement (Synchronoss Technologies Inc), Subordinate Material and Services Agreement (Synchronoss Technologies Inc)