Common use of Background to the agreement Clause in Contracts

Background to the agreement. 2.1 The Supplier is a provider of G-Cloud Services and agreed to provide the Services under the terms of Framework Agreement number RM1557.13. 2.2 The Buyer provided an Order Form for Services to the Supplier. Signed Supplier Buyer Name REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Title REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Signature REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Date REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Customer Benefits For each Call-Off Contract please complete a customer benefits record, by following this link: G-Cloud 13 Customer Benefit Record Part B: Terms and conditions 1. Call-Off Contract Start date and length 1.1 The Supplier must start providing the Services on the date specified in the Order Form. 1.2 This Call-Off Contract will expire on the Expiry Date in the Order Form. It will be for up to 36 months from the Start date unless Ended earlier under clause 18 or extended by the Buyer under clause 1.3. 1.3 The Buyer can extend this Call-Off Contract, with written notice to the Supplier, by the period in the Order Form, provided that this is within the maximum permitted under the Framework Agreement of 1 period of up to 12 months. 1.4 The Parties must comply with the requirements under clauses 21.3 to 21.8 if the Buyer reserves the right in the Order Form to set the Term at more than 24 months.

Background to the agreement. 2.1 The Supplier is a provider of G-Cloud Services and agreed to provide the Services under the terms of Framework Agreement number RM1557.13RM1557.12. 2.2 The Buyer provided an Order Form for Services to the Supplier. Signed Supplier Buyer Name REDACTED TEXT under FOIA Section 40Title Sales Director Senior Commercial Manager Signature Date 31/03/2022 31/03/2022 Call off contract will be delivered in accordance with the Statement of Requirement including all milestones and deliverables. SheepDip Statement of Requir For each individual Service, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Title REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Signature REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Date REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information the applicable Call-Off Contract Charges (in accordance with the Supplier’s Digital Marketplace pricing document) can’t be amended during the term of the Call-Off Contract. The detailed Charges breakdown for the provision of Services during the Term will include: Customer Benefits For each Call-Off Contract please complete a customer benefits record, by following this link: ; G-Cloud 13 12 Customer Benefit Record Part B: Terms and conditionsBenefits Record 1. Call-Off Contract Start date and length 1.1 The Supplier must start providing the Services on the date specified in the Order Form. 1.2 This Call-Off Contract will expire on the Expiry Date in the Order Form. It will be for up to 36 24 months from the Start date unless Ended earlier under clause 18 or extended by the Buyer under clause 1.3. 1.3 The Buyer can extend this Call-Off Contract, with written notice to the Supplier, by the period in the Order Form, provided that this is within the maximum permitted under the Framework Agreement of 1 period 2 periods of up to 12 monthsmonths each. 1.4 The Parties must comply with the requirements under clauses 21.3 to 21.8 if the Buyer reserves the right in the Order Form to set extend the Term at more than contract beyond 24 months.

Background to the agreement. 2.1 The Supplier is a provider of G-Cloud Services and agreed to provide the Services under the terms of Framework Agreement number RM1557.13RM1557.12. 2.2 The Buyer provided an Order Form for Services to the Supplier. Signed Supplier Buyer Name REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Title REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information VP Finance Commercial Officer Signature REDACTED TEXT under FOIA Section 40REDACTED Date 24 Oct 2022 20 Oct 2022 Schedule 1: Services As detailed in Dynatrace Ltd quotation ref Q-31249, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Date REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Customer Benefits For each dated 22 Sept 22. Schedule 2: Call-Off Contract please complete a customer benefits recordcharges For each individual Service, by following this linkthe applicable Call-Off Contract Charges (in accordance with the Supplier’s Digital Marketplace pricing document) can’t be amended during the term of the Call-Off Contract. The detailed Charges breakdown for the provision of Services during the Term will include: G-Cloud 13 Customer Benefit Record Products Unit of Measure Qty Dynatrace Managed Offline DEM Units Per million Annual Unit REDACTED Dynatrace Managed Offline Host Units Per host unit REDACTED Services Unit of Measure Qty Service – Flexpoints – One Flexpoint Per Each REDACTED Total Price 108, 367.15 Part B: Terms and conditions 1. Call-Off Contract Start date and length 1.1 The Supplier must start providing the Services on the date specified in the Order Form. 1.2 This Call-Off Contract will expire on the Expiry Date in the Order Form. It will be for up to 36 24 months from the Start date unless Ended earlier under clause 18 or extended by the Buyer under clause 1.3. 1.3 The Buyer can extend this Call-Off Contract, with written notice to the Supplier, by the period in the Order Form, provided that this is within the maximum permitted under the Framework Agreement of 1 period 2 periods of up to 12 monthsmonths each. 1.4 The Parties must comply with the requirements under clauses 21.3 to 21.8 if the Buyer reserves the right in the Order Form to set extend the Term at more than contract beyond 24 months.

Background to the agreement. 2.1 The Supplier is a provider of G-Cloud Services and agreed to provide the Services under the terms of Framework Agreement number RM1557.13RM1557.12. 2.2 The Buyer provided an Order Form for Services to the Supplier. Signed Supplier Buyer Name REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Title REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Director Associate Commercial Specialist Signature REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Date REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Customer Benefits For each Schedule 1: Services REDACTED Schedule 2: Call-Off Contract please complete a customer benefits recordcharges For each individual Service, by following this linkthe applicable Call-Off Contract Charges (in accordance with the Supplier’s Digital Marketplace pricing document) can’t be amended during the term of the Call-Off Contract. The detailed Charges breakdown for the provision of Services during the Term will include: G-Cloud 13 Customer Benefit Record REDACTED TABLES Maximum Charges permissible, evidence against Deliverables required to approve payment. Calculated utilising Day Rates outlined in Schedule 2 Part B: Terms and conditions 1. Call-Off Contract Start date and length 1.1 The Supplier must start providing the Services on the date specified in the Order Form. 1.2 This Call-Off Contract will expire on the Expiry Date in the Order Form. It will be for up to 36 24 months from the Start date unless Ended earlier under clause 18 or extended by the Buyer under clause 1.3. 1.3 The Buyer can extend this Call-Off Contract, with written notice to the Supplier, by the period in the Order Form, provided that this is within the maximum permitted under the Framework Agreement of 1 period 2 periods of up to 12 monthsmonths each. 1.4 The Parties must comply with the requirements under clauses 21.3 to 21.8 if the Buyer reserves the right in the Order Form to set extend the Term at more than contract beyond 24 months.

Background to the agreement. 2.1 The Supplier is a provider of G-Cloud Services and agreed to provide the Services under the terms of Framework Agreement number RM1557.13RM1557.12. 2.2 The Buyer provided an Order Form for Services to the Supplier. Signed Supplier Buyer Name REDACTED TEXT under FOIA Section 40, Personal Information 40 REDACTED TEXT under FOIA Section 40, Personal Information 40 Title REDACTED TEXT under FOIA Section 40, Personal Information 40 REDACTED TEXT under FOIA Section 40, Personal Information 40 Signature REDACTED TEXT under FOIA Section 40, Personal Information 40 REDACTED TEXT under FOIA Section 40, Personal Information 40 Date REDACTED TEXT under FOIA Section 40, Personal Information 40 REDACTED TEXT under FOIA Section 40, Personal Information Customer Benefits For each 40 Schedule 1: Services As listed under “G-Cloud Services” in the Order Form and as detailed in the service definition detailed on the Digital market place at the following link ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇▇▇▇▇.▇▇▇.▇▇/g-cloud/services/▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇ Schedule 2: Call-Off Contract please complete a customer benefits recordcharges For each individual Service, by following this linkthe applicable Call-Off Contract Charges (in accordance with the Supplier’s Digital Marketplace pricing document) can’t be amended during the term of the Call-Off Contract. The detailed Charges breakdown for the provision of Services during the Term will include: As listed in the G-Cloud 13 Customer Benefit Record Call-Off Contract Charges section. Part B: Terms and conditions 1. Call-Off Contract Start date and length 1.1 The Supplier must start providing the Services on the date specified in the Order Form. 1.2 This Call-Off Contract will expire on the Expiry Date in the Order Form. It will be for up to 36 24 months from the Start date unless Ended earlier under clause 18 or extended by the Buyer under clause 1.3. 1.3 The Buyer can extend this Call-Off Contract, with written notice to the Supplier, by the period in the Order Form, provided that this is within the maximum permitted under the Framework Agreement of 1 period 2 periods of up to 12 monthsmonths each. 1.4 The Parties must comply with the requirements under clauses 21.3 to 21.8 if the Buyer reserves the right in the Order Form to set extend the Term at more than contract beyond 24 months.

Background to the agreement. 2.1 The Supplier is a provider of G-Cloud Services and agreed to provide the Services under the terms of Framework Agreement number RM1557.13RM1557.12. 2.2 The Buyer provided an Order Form for Services to the Supplier. Signed Supplier Buyer Name REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information [REDACTED] [REDACTED] Title REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information [REDACTED] [REDACTED] Signature REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information [REDACTED] [REDACTED] Date REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Customer Benefits [REDACTED] [REDACTED] For each individual Service, the applicable Call-Off Contract please complete a customer benefits record, by following this linkCharges (in accordance with the Supplier’s Digital Marketplace pricing document) can’t be amended during the term of the Call-Off Contract. The detailed Charges breakdown for the provision of Services during the Term will include: GThe Call-Cloud 13 Customer Benefit Record Part BOff Contract Charges are detailed within the attached spreadsheet below: Terms and conditions[REDACTED] 1. Call-Off Contract Start date and length 1.1 The Supplier must start providing the Services on the date specified in the Order Form. 1.2 This Call-Off Contract will expire on the Expiry Date in the Order Form. It will be for up to 36 24 months from the Start date unless Ended earlier under clause 18 or extended by the Buyer under clause 1.3. 1.3 The Buyer can extend this Call-Off Contract, with written notice to the Supplier, by the period in the Order Form, provided that this is within the maximum permitted under the Framework Agreement of 1 period 2 periods of up to 12 monthsmonths each. 1.4 The Parties must comply with the requirements under clauses 21.3 to 21.8 if the Buyer reserves the right in the Order Form to set extend the Term at more than contract beyond 24 months.

Background to the agreement. 2.1 The Supplier is a provider of G-Cloud Services and agreed to provide the Services under the terms of Framework Agreement number RM1557.13RM1557.12. 2.2 The Buyer provided an Order Form for Services to the Supplier. Signed Supplier Buyer Name REDACTED TEXT under FOIA Section 40, Personal [REDACTED] [REDACTED] Title [REDACTED] [REDACTED] Signature [REDACTED] [REDACTED] Date [REDACTED] [REDACTED] • 1st Line Service Desk • 3rd Line and Ad-hoc engineering days (23 days) • Service Management and Proactive monitoring and remediation • Windows Virtual Desktop • Information REDACTED TEXT under FOIA Section 40, Personal Information Title REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Signature REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Date REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Customer Benefits Security Remediation Programme • InTune for all staff • MARS Phase 3 • Removing on-premises infrastructure reliance. For each individual Service, the applicable Call-Off Contract please complete a customer benefits recordCharges (in accordance with the Supplier’s Digital Marketplace pricing document) can’t be amended during the term of the Call-Off Contract. [REDACTED] The contract value up to £915,289.60 (The 2 year contract value is £457,644.80, by following this link: G-Cloud 13 Customer Benefit Record Part B: Terms the value for 2 extension period for 12 each has been included in the contract to allow commercial flexibility for extension Period, prior to the end of the 2 years the Parole Board to seek for approval for the extension periods and conditionscommercial will issue CCN for future extension.) 1. Call-Off Contract Start date and length 1.1 The Supplier must start providing the Services on the date specified in the Order Form. 1.2 This Call-Off Contract will expire on the Expiry Date in the Order Form. It will be for up to 36 24 months from the Start date unless Ended earlier under clause 18 or extended by the Buyer under clause 1.3. 1.3 The Buyer can extend this Call-Off Contract, with written notice to the Supplier, by the period in the Order Form, provided that this is within the maximum permitted under the Framework Agreement of 1 period 2 periods of up to 12 monthsmonths each. 1.4 The Parties must comply with the requirements under clauses 21.3 to 21.8 if the Buyer reserves the right in the Order Form to set extend the Term at more than contract beyond 24 months.

Background to the agreement. 2.1 The Supplier is a provider of G-Cloud Services and agreed to provide the Services under the terms of Framework Agreement number RM1557.13.. Signed Supplier Buyer Name [REDACTED] [REDACTED] Title [REDACTED] [REDACTED] Signature [REDACTED] [REDACTED] Date [REDACTED] [REDACTED] 2.2 The Buyer provided an Order Form for Services to the Supplier. Signed Supplier Buyer Name REDACTED TEXT under FOIA Section 40Schedule 2: Call-Off Contract charges For each individual Service, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Title REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Signature REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Date REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information the applicable Call-Off Contract Charges (in accordance with the Supplier’s Platform pricing document) can’t be amended during the term of the Call-Off Contract. The detailed Charges breakdown for the provision of Services during the Term will include: Customer Benefits For each Call-Off Contract please complete a customer benefits record, by following this link: G-Cloud 13 Customer Benefit Record Part B: Terms and conditions 1. Call-Off Contract Start date and length 1.1 The Supplier must start providing the Services on the date specified in the Order Form. 1.2 This Call-Off Contract will expire on the Expiry Date in the Order Form. It will be for up to 36 months from the Start date unless Ended earlier under clause 18 or extended by the Buyer under clause 1.3. 1.3 The Buyer can extend this Call-Off Contract, with written notice to the Supplier, by the period in the Order Form, provided that this is within the maximum permitted under the Framework Agreement of 1 period of up to 12 months. 1.4 The Parties must comply with the requirements under clauses 21.3 to 21.8 if the Buyer reserves the right in the Order Form to set the Term at more than 24 months.

Background to the agreement. 2.1 The Supplier is a provider of G-Cloud Services and agreed to provide the Services under the terms of Framework Agreement number RM1557.13.. Signed REDACTED UNDER FOI SECTION 40 REDACTED UNDER FOI SECTION 40 Name REDACTED UNDER FOI SECTION 40 REDACTED UNDER FOI SECTION 40 Title REDACTED UNDER FOI SECTION 40 REDACTED UNDER FOI SECTION 40 Signature REDACTED UNDER FOI SECTION 40 REDACTED UNDER FOI SECTION 40 Date 14 June 2024 19 June 2024 2.2 The Buyer provided an Order Form for Services to the Supplier. Signed Supplier Buyer Name REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Title REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Signature REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Date REDACTED TEXT under FOIA Section 40, Personal Information REDACTED TEXT under FOIA Section 40, Personal Information Customer Benefits For each Call-Off Contract please complete a customer benefits record, by following this link: G-Cloud 13 Customer Benefit Record Part B: Terms and conditions 1. Call-Off Contract Start date and length 1.1 The Supplier must start providing the Services on the date specified in the Order Form. 1.2 This Call-Off Contract will expire on the Expiry Date in the Order Form. It will be for up to 36 months from the Start date unless Ended earlier under clause 18 or extended by the Buyer under clause 1.3. 1.3 The Buyer can extend this Call-Off Contract, with written notice to the Supplier, by the period in the Order Form, provided that this is within the maximum permitted under the Framework Agreement of 1 period of up to 12 months. 1.4 The Parties must comply with the requirements under clauses 21.3 to 21.8 if the Buyer reserves the right in the Order Form to set the Term at more than 24 months.