Backup and Restore. SLA HP-OMS has responsibility for the following: Creating backup copies of all data residing in all servers within the IT Environment and routine backup procedures, as well as the monitoring of the success and correctness of the backup procedures to ensure a quick recovery into production for the servers and the individual files.
Appears in 2 contracts
Sources: Service Level Agreement (Tecnomatix Technologies LTD), Services Agreement (Tecnomatix Technologies LTD)