Common use of Backups and supporL Clause in Contracts

Backups and supporL. 3.1. Castor will use commercially reasonable efforts to make a backup of the Client Data in Castor EDC/CDMS at least once per day. After one month, Castor will keep one version per month available. Upon request of the Client and in emergency situations, Castor is authorized and will use its best efforts to restore such backup. Restoring a backup on request of the Client will be subject to an additional fee, unless such restore is necessary because of a failure caused by Castor.

Appears in 2 contracts

Sources: Master Service Agreement, Master Service Agreement