Basic Remote Hands Service. The basic Remote Hands Service (the “Basic Remote Hands Service”) consists of the following tasks, as applicable, which will be performed by Provider based on the specific instructions of Customer: ● pushing a button; ● switching a toggle; ● turning on/off of Customer Equipment; ● securing cabling connections; ● observing, describing and/or reporting of indicator lights or display information on machines or consoles; ● cable organization; ● modifying basic cable layout, labelling and/or re-labelling of Customer Equipment; ● cable patching; ● checking alarms for faults; and/or ● inserting/removing discs or equivalent storage devices into/from the Customer Equipment. Performance of these services will be available on a 24/7 basis. For the avoidance of doubt, the Basic Remote Hands Service is included as part of the Variable Hosting Rate and will not be subject to separate charges or invoices.
Appears in 3 contracts
Sources: Colocation Agreement (SilverSun Technologies, Inc.), Colocation Agreement (Rhodium Enterprises, Inc.), Colocation Agreement (Rhodium Enterprises, Inc.)