Common use of Basic Services - Recurring Fees Clause in Contracts

Basic Services - Recurring Fees. 7.1 Network Access: You will be charged for Network Access, which, for -------------- each calendar month, shall be the greater of either (A) or (B) for each pricing realm: (A) Access charges due in accordance with Section 6, above; OR (B) Minimum Monthly Customer Commitment, as set in Section 5 forth above. 7.2 Service Level Assurance: GTEI will provide nationwide 24 hour busy ----------------------- free dial of >95% per month, as measured by Inverse Network Technology. Should GTEI fail to meet this metric consistently through a calendar quarter, GTEI will issue a 1% credit on each subsequent monthly ▇▇▇▇ for each 1% below the 95% threshold." GTEI will adhere to the escalation procedures as stated in the document "Working with Customer Care: An Authorized Technical Contracts Guide". Including the ability to escalate open issues to the effected departments VP's within 24 hrs through the assigned XPressLane contact.