Battery Backup. Our Services use electrical power in your home. If your power is interrupted, for example due to a power outage, you may not be able to make or receive calls, use 911, or home security or medical monitoring services unless you have an Uninterruptable Power Supply (UPS) or battery backup. While you are solely responsible for purchasing a battery backup unit, at ALLO, we offer all our customers the option to buy an optional battery backup. A battery backup does not guarantee you will always be able to make or receive calls or use 911 in the event of a power interruption. Calls may not be completed if there is a problem with network facilities, including network congestion, network/equipment/power failure, or any other technical or service- related issue. In such instances, you may be unable to use our phone service to call 911. Additionally, ALLO battery backup options will not provide power to any other service except to your ALLO fiber phone. If you have a home alarm system, medical monitoring devices, or other similar equipment that utilizes your telephone line to operate, you will need a separate power supply to operate those devices during a power outage in addition to the backup battery for your ALLO Fiber Phone Service. We will not be liable for the failure of your service during a power outage, including failure due to the lack or nonperformance of battery backup power. Please visit ALLO’s website to learn more about ALLO battery backup options and capabilities.
Appears in 2 contracts
Sources: Subscriber Agreement for Residential Services, Subscriber Agreement for Residential Services