Beneficiary Access to Services. 2.8.1. General: The ICDS Plan must provide services to Beneficiaries as follows: 2.8.1.1. Authorize, arrange, coordinate and provide to Beneficiaries timely access to all Medically Necessary Covered Services as specified in Section 2.4 and Appendix A, in accordance with the requirements of the Contract and consistent with 42 C.F.R. § 438.206(c); 2.8.1.2. Offer adequate choice and availability of primary, specialty, acute care, behavioral health and LTSS Providers that meet CMS and the ODM standards as provided in Section 2.7.6, Proximity Access Standards. 2.8.1.3. Reasonably accommodate persons and shall ensure that the programs and services are as accessible (including physical and geographic access) to a Beneficiary with disabilities as they are to an individual without disabilities. The ICDS Plan and its Network Providers must comply with the ADA (28 C.F.R. § 35.130) and § 504 of the Rehabilitation Act of 1973 (29 U.S.C. § 794) and maintain capacity to deliver services in a manner that accommodates the needs of its Beneficiaries. The ICDS Plan shall have written policies and procedures to assure compliance, including ensuring that physical, communication, and programmatic barriers do not inhibit Beneficiaries with disabilities from obtaining all Covered Services from the ICDS Plan by: 2.8.1.3.1. Providing flexibility in scheduling to accommodate the needs of the Beneficiaries; 2.8.1.3.2. Providing interpreters or translators for Beneficiaries who are deaf and hard of hearing and those who do not speak English; 2.8.1.3.3. Providing large print (at least 16-point font) versions of all written materials to Beneficiaries with visual impairments; 2.8.1.3.4. Ensuring that all written materials are available in formats compatible with optical recognition software; 2.8.1.3.5. Reading notices and other written materials to individuals upon request; 2.8.1.3.6. Assisting Beneficiaries in filling out forms over the telephone; 2.8.1.3.7. Ensuring effective communication to and from individuals with disabilities through email, telephone, and other electronic means; 2.8.1.3.8. TTY, computer-aided transcription services, telephone handset amplifiers, assistive listening systems, closed caption decoders, videotext displays and qualified interpreters for the deaf; and
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Beneficiary Access to Services.
2.8.1. General: The ICDS Plan must provide services to Beneficiaries as follows:
2.8.1.1. Authorize, arrange, coordinate and provide to Beneficiaries timely access to all Medically Necessary Covered Services as specified in Section 2.4 and Appendix A, in accordance with the requirements of the Contract and consistent with 42 C.F.R. § 438.206(c);
2.8.1.2. Offer adequate choice and availability of primary, specialty, acute care, behavioral health and LTSS Providers that meet CMS and the ODM standards as provided in Section 2.7.6, Proximity Access Standards.
2.8.1.3. Reasonably accommodate persons and shall ensure that the programs and services are as accessible (including physical and geographic access) to a Beneficiary with disabilities as they are to an individual without disabilities. The ICDS Plan and its Network Providers must comply with the ADA (28 C.F.R. § 35.130) and § 504 of the Rehabilitation Act of 1973 (29 U.S.C. § 794) and maintain capacity to deliver services in a manner that accommodates the needs of its Beneficiaries. The ICDS Plan shall have written policies and procedures to assure compliance, including ensuring that physical, communication, and programmatic barriers do not inhibit Beneficiaries with disabilities from obtaining all Covered Services from the ICDS Plan by:
2.8.1.3.1. Providing flexibility in scheduling to accommodate the needs of the Beneficiaries;
2.8.1.3.2. Providing interpreters or translators for Beneficiaries who are deaf and hard of hearing and those who do not speak English;
2.8.1.3.3. Providing large print (at least 16-point font) versions of all written materials to Beneficiaries with visual impairments;
2.8.1.3.4. Ensuring that all written materials are available in formats compatible with optical recognition software;
2.8.1.3.5. Reading notices and other written materials to individuals upon request;
2.8.1.3.6. Assisting Beneficiaries in filling out forms over the telephone;
2.8.1.3.7. Ensuring effective communication to and from individuals with disabilities through email, telephone, and other electronic means;
2.8.1.3.8. TTY, computer-aided transcription services, telephone handset amplifiers, assistive listening systems, closed caption decoders, videotext displays and qualified interpreters for the deaf; and
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