Common use of Booking and Scheduling Clause in Contracts

Booking and Scheduling. 3.10.1 The Supplier shall provide a variety of processes to book and schedule vehicle maintenance, including:  Direct with a dealer  Direct through a dedicated service helpline  Online system  Via apps where available 3.10.2 The Supplier shall ensure that it is able to provide a courtesy vehicle in the event of pre-arranged routine service, maintenance and repair where the Contracting Body(s) has provided 14 calendar days’ notice of the requirement. 3.10.3 Where a replacement vehicle is required in the event of unplanned maintenance and repair the Supplier shall ensure that they are able to provide a relief vehicle where the Contracting Body(s) has included this as part of the lease of the vehicle. 3.10.4 Where the vehicle is being maintained and/or repaired the Supplier shall notify the Contracting Body(s) of the expected downtime of the vehicle and where a vehicle is to be retained beyond its allotted downtime, the Supplier shall ensure that the delays are:  Communicated to the Contracting Body(s)  Minimised and acted upon to reduce the impact to the Contracting Body(s) and/or the driver of the vehicle

Booking and Scheduling. 3.10.1 5.10.1 The Supplier shall provide a variety of processes to book and schedule vehicle maintenance, including:  Direct with a dealer  Direct through a dedicated service helpline  Online system  Via apps where available 3.10.2 5.10.2 The Supplier shall ensure that it is able to provide a courtesy vehicle in the event of pre-arranged routine service, maintenance and repair where the Contracting Body(s) has provided 14 calendar days’ notice of the requirement. 3.10.3 5.10.3 Where a replacement vehicle is required in the event of unplanned maintenance and repair the Supplier shall ensure that they are able to provide a relief vehicle where the Contracting Body(s) has included this as part of the lease of the vehicle. 3.10.4 5.10.4 Where the vehicle is being maintained and/or repaired the Supplier shall notify the Contracting Body(s) of the expected downtime of the vehicle and where a vehicle is to be retained beyond its allotted downtime, the Supplier shall ensure that the delays are:  Communicated to the Contracting Body(s)  Minimised and acted upon to reduce the impact to the Contracting Body(s) and/or the driver of the vehicle