Common use of BREAKDOWN MAINTENANCE Clause in Contracts

BREAKDOWN MAINTENANCE. Breakdown maintenance is to be carried out in the event of breakdown of equipment which prevents the operation of the equipment. Breakdown maintenance includes faultfinding / repair / replacement of defective parts and functional checking. Down time: The maximum allowable downtime shall be two days. Intimation of breakdown of equipment: Intimation of defects in equipment will be through a Complain Register which shall be maintained by the Computer Services Department of the Corporation at its Head Office at Cuttack. The Contractor’s Service Engineer shall attend to the calls as per the Complaint Register and repair the equipments to the satisfaction of the users. After completion of the repair the details of the faults rectified and repair carried out shall be recorded in brief. After the system is made operational it has to be accepted by the HoD, Computer Service Department or the staff authorized by him and sign in the complaint register closing the complaint. All defective parts shall be replaced or repaired by the Contractor free of cost and the defective parts are the property of the Contractor. The defective / unserviceable items shall be allowed to be taken by the Service Engineer of Contractor, only after HoD, Computer Service Department of the corporation is satisfied that it does not contain any classified / technical data, with proper gate pass duly signed by competent authorities at OSFC. The Contractor shall stock sufficient spares to carry out timely repair and maintenance to keep down time minimum as specified in Para 2 (b) (I) and (II).

BREAKDOWN MAINTENANCE. Breakdown maintenance is to be carried out in the event of breakdown of equipment which prevents the operation of the equipment. Breakdown maintenance includes faultfinding / repair / replacement of defective parts and functional checking. Down time: The maximum allowable downtime shall be two days. Intimation of breakdown of equipment: Intimation of defects in equipment will be through a Complain Register which shall be maintained by the Computer Services Department Section of the Corporation at its Head Office at Cuttack. The Contractor’s Service Engineer shall attend to the calls as per the Complaint Register and repair the equipments to the satisfaction of the users. After completion of the repair the details of the faults rectified and repair carried out shall be recorded in brief. After the system is made operational it has to be accepted by the HoDManager, Computer Service Department or the staff authorized by him and sign in the complaint register closing the complaintcomplain. All defective parts shall be replaced or repaired by the Contractor free of cost and the defective parts are the property of the Contractor. The defective / unserviceable items shall be allowed to be taken by the Service Engineer of Contractor, only after HoDManager, Computer Service Department of the corporation is satisfied that it does not contain any classified / technical data, with proper gate pass duly signed by competent authorities at OSFC. The Contractor shall stock sufficient spares to carry out timely repair and maintenance to keep down time minimum as specified in Para 2 (b) (I) and (II).