Calculation of Service Level Credits. In the event of a Failure with respect to any Service Level specified in this Service Level Agreement, Vendor shall provide Credits as set forth herein for each such Failure.
Appears in 1 contract
Sources: Service Level Agreement
Calculation of Service Level Credits. In the event of a Failure with respect to any Service Level specified in this [Service Level Agreement], Vendor Contractor shall provide Credits as set forth herein for each such Failure.
Appears in 1 contract
Sources: Service Level Agreement (Sla)