Common use of Calibration Sessions Clause in Contracts

Calibration Sessions. (i) Novartis will conduct calibration sessions at the District Manager and second-line manager level for representatives (and at the second-line manager and Vice President level for District Managers) to ensure consistency in the evaluation of employees against a uniform understanding of the expectations. a) Human Resources will continue to play an active role in the calibration sessions as detailed below. b) Each second-line manager will meet with all of his or her District Managers along with an Human Resources representative to discuss the uniform expectations for performance at each level, any mitigating circumstances that came into play for any districts in the region, and application of the uniform expectations to the sales representatives across districts. c) The Human Resources representative will be primarily responsible for presenting the uniform expectations; the second-line manager will lead the other portions of the discussion. d) The Human Resources representative will be tasked with maintaining records on the conversations had during the calibration session and the reasons for any alterations to ratings that are made as a result of the conversation. Any disputes between a District Manager and a second-line manager must also be documented. e) The same process will be followed at one level up for the evaluation of District Managers.