Call Handling. Shift Digital will develop consumer messaging and processes for the Concierge Services. All workflows, conversation topics, scripts, business rules and rules of engagement (hereinafter referred to as “Business Rules”) shall be determined by Shift Digital.
Appears in 2 contracts
Sources: Terms and Conditions of Use and End User License Agreement, Terms and Conditions of Use and End User License Agreement
Call Handling. Shift Digital will develop consumer messaging and processes for the Concierge Servicesmost likely to result in a set appointment. All workflows, conversation topics, scripts, business rules and rules of engagement (hereinafter referred to as “Business Rules”) shall be determined by Shift Digital.
Appears in 1 contract
Sources: Terms and Conditions of Use and End User License Agreement