Common use of Call Out Arrangements Clause in Contracts

Call Out Arrangements. 75.1 PWC is an essential service provider and the provision of these services necessitates employees being available for call out on a 24/7 basis. 75.2 Call out refers to a situation where an employee in receipt of availability allowance, or the call out ratio of the extra duty allowance, who is rostered to be available to return to work outside of the span of hours, is required to return to work. 75.3 The priority in all call out situations is prompt restoration of customer services in a safe and reliable manner, and to this end: (a) all employees participating in call out arrangements must be competent to perform the likely work requirements; and (b) flexible call out and response arrangements will be implemented with particular regard given to genuine safety issues and subject to maintenance of appropriate safety standards and seasonal factors. 75.4 An employee may be instructed to participate in the call out roster, but not to such an extent that: (a) the employee is unable to perform their duties efficiently; (b) the employee becomes a danger to them self or to others; or (c) the employee’s personal circumstances, including family responsibilities, are unduly affected. 75.5 In order to limit the risk of fatigue-related impairment, the following work arrangements shall apply: (a) the maximum allowable time to be available for call out (on call) is two consecutive weeks, after which an employee must take one week off from being on call; (b) after being on call in a pattern of two weeks on, one week off continuously for eight weeks, an employee must take three consecutive weeks off from being on call, after which the pattern of two weeks on call, one week off on call, may resume; (c) variations to clause 75.5(a) and 75.5(b) may only occur in exceptional circumstances and will require the employee and manager to identify and assess factors, which may contribute to or increase the risk of fatigue. This assessment will inform control measures that need to be implemented to mitigate the risk of fatigue. Any variations will require agreement from the employee and requesting manager and must be recorded. 75.6 Current work practices, particularly in relation to call out crew rosters, numbers and composition, rest periods, and vehicles types and numbers need to be under constant review and reform to meet best practice standards.

Call Out Arrangements. 75.1 PWC 80.1 Territory Generation is an essential service provider and the provision of these services necessitates employees being available for call out on a 24/7 basis. 75.2 80.2 Call out refers to a situation where an employee in receipt of availability allowance, or the call out ratio of the extra duty allowance, who is rostered to be available to return to work outside of the span of hours, is required to return to work. 75.3 80.3 The priority in all call out situations is prompt restoration of customer services in a safe and reliable manner, and to this end: (a) all employees participating in call out arrangements must be competent to perform the likely work requirements; and (b) flexible call out and response arrangements will be implemented with particular regard given to genuine safety issues and subject to maintenance of appropriate safety standards and seasonal factors. 75.4 80.4 An employee may be instructed to participate in the call out roster, but not to such an extent that: (a) the employee is unable to perform their duties efficiently; (b) the employee becomes a danger to them self or to others; or (c) the employee’s personal circumstances, including family responsibilities, are unduly affected. 75.5 80.5 In order to limit the risk of fatigue-related impairment, the following work arrangements shall apply: (a) the maximum allowable time to be available for call out (on call) is two consecutive weeks, after which an employee must take one week off from being on call; (b) after being on call in a pattern of two (2) weeks on, one (1) week off continuously for eight (8) weeks, an employee must take three consecutive weeks off from being on call, after which the pattern of two weeks on call, one week off on call, may resume;; and (c) variations to clause 75.5(aclauses 80.5(a) and 75.5(b80.5(b) may only occur in exceptional circumstances and will require the employee and manager to identify and assess factors, which may contribute to or increase the risk of fatigue. This assessment will inform control measures that need to be implemented to mitigate the risk of fatigue. Any variations will require agreement from the employee and requesting manager and must be recorded. 75.6 80.6 Current work practices, particularly in relation to call out crew rosters, numbers and composition, rest periods, and vehicles types and numbers need to be under constant review and reform to meet best practice standards.