Canceling or Changing Transfers. You cannot cancel a transfer after it has been entered into the system AND the information has been processed and/or transmitted to us through the Service; however, you can edit or change a transfer that is still “pending”. In order to cancel or change a pending transfer that has not been submitted to us for processing, use the following procedures: Log in and make edits to the appropriate transaction. Edits must be made before 6:00 PM for transactions to be processed the same Business Day. You may edit a pre-scheduled (future dated/automatic) transaction any time before 6:00 PM on the Business Day before the scheduled transfer or payment date. If you need our assistance on making edits to automatic/future dated transfers, you can send us an email through the Service; however, we must receive your request three (3) Business Days or more before the transaction is scheduled for processing. If you call, we may also require you to make your request in writing.
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Sources: Internet Banking and Bill Payment Agreement, Internet Banking and Bill Payment Agreement