Cancellation Without Cause. The customer may choose to cancel a project or service for any other reason by providing Alepo a written cancellation notice and paying applicable cancellation penalties. The following should be considered as de-facto cancelation without cause: no communication for 2 or more weeks, lack of cooperation in moving project forward, and avoidance in in approving or completing dependent tasks for more than 4 weeks (example is not approving the Scope of Work). The cancellation fee and schedule is based on the project types: • 100% of license fees due upon cancellation. • When cancelled before submission of SOW for Approval, 50% of entire project year 1 budget (CAPEX and year 1 OPEX), plus accrued travel & expenses. • When cancelled after submission of SOW for Approval, 100% of entire project year 1 budget (CAPEX and year 1 OPEX), plus accrued travel & expenses. • After receiving cancellation notice, Alepo will invoice the customer for Time & Materials up to the point when it received cancellation notice. Payment is due immediately. Neither party will be held responsible for delay caused by Force Majeure.
Appears in 3 contracts
Sources: Terms of Purchase and Use for the Saas Products, Master Subscription Agreement, Master Subscription Agreement