Cancellations. If a classroom event is cancelled, the value of that cancelled classroom event within the Individual Order for that classroom event will not be counted in the calculation of the Commitment Value. In the event the Customer cancels, any cancellation fees charged to the Customer will not be counted in the calculation of the Commitment Value.
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Sources: Sap Learning Pluspackage Terms and Conditions, Sap Learning Pluspackage Terms and Conditions, Sap Learning Pluspackage Terms and Conditions