Common use of Cases Resolved Clause in Contracts

Cases Resolved. Follow-up Surveys Based on the average volume of referrals and cases over the past three years, Contractor shall perform within the following ranges of service deliverables. However, there is no limit to the number of services provided under this contract and Contractor may exceed the following metrics. Intake/Problem Assessment 1,000 Cases Opened 750 Proceedings Initiated 700 Cases Closed 80% of cases opened (minimum) Cases Resolved 500 Follow Up Surveys 1 completed survey from 75% of cases opened (minimum) Information & Referrals 150 Public Education Presentations: -# of presentations 250-350 -# of attendees 3,000 – 4,000

Cases Resolved. Follow-up Surveys Based on the average volume of referrals and cases over the past three years, Contractor shall perform within the following ranges of service deliverables. However, there is no limit to the number of services provided under this contract and Contractor may exceed the following metrics. Intake/Problem Assessment 1,000 1,583 assessments Cases Opened 750 1,250 - 2,083 cases Proceedings Initiated 700 25 - 200 proceedings Cases Closed A minimum of 80% of cases opened (minimum) Cases Resolved 500 Follow Up 833 – 1,667 cases Follow-up Surveys A minimum of 1 completed survey from 75% of cases opened (minimum) Information & and Referrals 150 Public Education Presentations: A minimum of 179 annually -# of presentations 250-350 292 – 375 400 – 500 presentations -# of attendees 3,000 12,500 – 4,00020,833 C. Educational Workshops: Contractor will conduct 8 presentations per program year

Cases Resolved. Follow-up Surveys Based on the average volume of referrals and cases over the past three years, Contractor shall perform within the following ranges of service deliverables. However, there is no limit to the number of services provided under this contract and Contractor may exceed the following metrics. Intake/Problem Assessment 1,000 1,583 assessments Cases Opened 750 1,250 - 2,083 cases Proceedings Initiated 700 25 - 200 proceedings Cases Closed A minimum of 80% of cases opened (minimum) Cases Resolved 500 Follow Up 833 – 1,667 cases Follow-up Surveys A minimum of 1 completed survey from 75% of cases opened (minimum) Information & and Referrals 150 Public Education Presentations: A minimum of 179 annually -# of presentations 250-350 400 – 500 presentations -# of attendees 3,000 12,500 – 4,00020,833 C. Educational Workshops: Contractor will conduct 8 presentations per program year