Center of Excellence. Within twelve (12) months of the date of this Agreement, each Party will establish a Customer center of excellence (a “Customer Center of Excellence”, or “Customer ▇▇▇”). The Customer ▇▇▇ is designated by each Party as a central point of contact for interaction with the other Party’s support organization. As a permanent center of excellence, the Customer ▇▇▇ supports each Party’s efficient implementation, innovation, operation and quality of business processes and systems related to the other Party’s products and services provided under this Agreement, based on the “Run SAP” methodology provided by SAP. Each Party’s Customer ▇▇▇ will fulfill the following basic functions:
Appears in 3 contracts
Sources: Distribution Agreement (Qualtrics International Inc.), Distribution Agreement (Qualtrics International Inc.), Distribution Agreement (Qualtrics International Inc.)