Common use of Certification Process Clause in Contracts

Certification Process. The certification process will be administered through a third party neutral service contracted by the City to conduct bilingual certification (currently Alta Language Services). Employees wishing to be certified as bilingual must make a written request to the City’s Human Resources Manager. Upon such written request, the Human Resources Manager will evaluate the need for bilingual services, and if the City determines that such services are needed, the Human Resources Division will schedule a telephone and/or in-person bilingual examination with a bilingual certification representative and the employee. The Human Resources Division will administer requested bilingual examinations as soon as practicable, but on no less than a quarterly basis. The bilingual examination will be scored on a pass/fail basis. Examination scores are final and non-appealable. Employees who fail the examination, or who fail to appear for a scheduled examination, may not take another bilingual examination in the same language for a minimum of six (6) months following the failed or missed examination. Employees who pass the examination will be certified as bilingual by the City. Employees who are certified as bilingual by the City shall not be required to recertify to continue to receive the bilingual pay. The City agrees to notify new employees of the bilingual pay program during orientation.