Common use of Change Fees Clause in Contracts

Change Fees. Customer may request a change in the scheduled date of the Training Services, provided it gives E-SPIN sufficient notice and agrees to pay a change fee, as described below. Customer will not receive a refund if it attempts to cancel the Training Services other than requesting a change as described herein. If Customer or its Attendees do not attend a scheduled session without properly rescheduling, payment for such Training Services is forfeited. Customer may not reschedule Training Services more than one (1) time. For On Demand Training and Exams, Customer must use the Training Services during the defined period in which the access code is valid. For Classroom Training, Onsite Training, and Virtual Classroom Training, Customer may request a change in the scheduled date of the Training Services at least fifteen (15) full business days prior to the scheduled Training Services. To request such a change, Customer must also pay a change fee equal to thirty-five percent (35%) of the initial price of the class, payable immediately. Customer may substitute different individuals for scheduled Attendees provided E-SPIN is properly notified at least three (3) business days in advance.

Appears in 2 contracts

Sources: Training Services Agreement, Training Services Agreement

Change Fees. Customer may request a change in the scheduled date of the Training Services, provided it gives E-SPIN ▇▇▇▇▇▇▇ ▇▇▇▇▇ LLC sufficient notice and agrees to pay a change fee, as described below. Customer will not receive a refund if it attempts to cancel the Training Services other than requesting a change as described herein. If Customer or its Attendees do does not attend a scheduled session without properly rescheduling, payment for such Training Services is forfeited. The fee paid by Customer for the Training Services are non-refundable. Customer may not reschedule Training Services more than one (1) time. For On Demand Training and ExamsTraining, Customer must use the Training Services during the defined period in which the access code is valid. For Classroom Training, Onsite Training, and Virtual Classroom Training, Customer may request a change in the scheduled date of the Training Services at least fifteen thirty (1530) full business days prior to the scheduled Training Services. To request such a change, Customer must also pay a change fee equal to thirty-five ten percent (3510%) of the initial price of the class, payable immediately. Customer may substitute different individuals for scheduled Attendees provided E-SPIN is properly notified at least three (3) business days in advance.4.PROPRIETARY RIGHTS

Appears in 1 contract

Sources: Training Services Agreement

Change Fees. Customer may request a change in the scheduled date of the Training Services, provided it gives E-SPIN Tenable sufficient notice and agrees to pay a change fee, as described below. Customer will not receive a refund if it attempts to cancel the Training Services other than requesting a change as described herein. If Customer or its Attendees do not attend a scheduled session without properly rescheduling, payment for such Training Services is forfeited. Customer may not reschedule Training Services more than one (1) time. For On Demand Training and Exams, Customer must use the Training Services during the defined period in which the access code is valid. For Classroom Training, Onsite Training, and Virtual Classroom Training, Customer may request a change in the scheduled date of the Training Services at least fifteen (15) full business days prior to the scheduled Training Services. To request such a change, Customer must also pay a change fee equal to thirty-five percent (35%) of the initial price of the class, payable immediately. Customer may substitute different individuals for scheduled Attendees provided E-SPIN Tenable is properly notified at least three (3) business days in advance.

Appears in 1 contract

Sources: Training Services Agreement