Change Order Procedures. Customer Non-Incident Change Requests that require less than two (2) hours of work will be performed by TAP at no additional cost within 10 business days of the request. Non-Incident Change Requests greater than two (2) hours of work will be considered a change to the scope of Services and an SOW should be submitted as a written request to TAP describing the proposed change in reasonable detail (the “Change Order Request”). TAP shall prepare and submit a change order proposal (“Change Order”) that describes the proposed impact of the requested change, including, without limitation, modifications to projected schedules and estimated fees as a result of such change. Upon execution of a Change Order, the applicable SOW will be deemed amended as provided in the Change Order. No Change Order Request or Change Order shall be binding until agreed to in writing and signed by authorized representatives of each Party.
Appears in 3 contracts
Sources: Master Services Agreement, Master Services Agreement, Master Services Agreement