Common use of Change Order Requests Clause in Contracts

Change Order Requests. The Province may request a change to the Services (a “Change”) that are outside the scope of Ordinary Course Changes by delivering a written notice (the “Change Request”) to Supplier specifying the proposed change and the reason the Province is requesting the proposed change. Within ten Business Days after receipt of the Change Order Request (or such longer period of time requested by Supplier and agreed to by the Province, acting reasonably), Supplier will deliver to the Province a written response (the “Change Response”) that includes sufficient details to enable the Province to assess the anticipated impact of the change, including (a) a description of how and when the change would be implemented; (b) the effect of the Change on the Services and Service Levels; (c) an analysis of the risk (including privacy assessment if requested); (d) any increase or reduction in Fees (including any one time and ongoing Fees); (e) any other rights or obligations related to this Agreement that will be materially impacted (both positively and negatively); and (f) any other information reasonably requested by the Province. If the Province makes the Change Request on an emergency basis (including for privacy, confidentiality, security or legal compliance), Supplier will provide the Change Response as soon as possible and in any event no later than four Business Days after receipt. Supplier may request a Change by delivering to the Province a Change Request and a Change Response that contain the information required above. If a Change Request may result in an increase or decrease to the Fees, then the Parties will determine any increase or decrease to be made to the Fees in a manner consistent with the existing rates and margins under this Agreement.

Appears in 2 contracts

Sources: Master Services Agreement, Master Services Agreement